Student Support Services


In addition to the support you’ll receive from your Lecturers and Guidance Tutor, you also have access to a wide range of enhanced support services.

We’ve made accessing and using these services as easy possible. See below to find out about what’s available and how to access. If you are unsure, just ask one of our Student Advisors.


Enabling Services

Enabling Services is for any student who may benefit from extra help or support during their studies – either on an on-going basis or at key times during your studies at our college. We operate a ‘self-referral’ system. Even if you are not sure, it is worth emailing or telephoning us to find out if we can assist you with your studies.

Email: es@wcs.ac.uk

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/access-inclusion/


Essential Skills

Contact us if you you feel you need help in developing your skills in communication IT, numeracy, problem solving or working with others:

Email:

Through the ‘Your Essential Skills’ (YES) Portal we also offer an easy way for all students to identify, collate, manage and use the range of skill you are developing every day.

Web page: https://student.westcollegescotland.ac.uk/index.php/portal/your-essential-skills/


You and Your Wellbeing

It is important to look after your emotional, mental and physical wellbeing. We offer a range of support services to suit what works best for you:

Kirsty MacEwan, Student Wellbeing Advisor

For many students, Kirsty is one of the first people they talk to when they’re seeking advice on how to cope better with being a student and the pressures of life.

Whether it’s an informal one-to-one chat, small group workshop or an online support activity, Kirsty is a fantastic listener and is often able to help make things easier through advice and signposting.

Kirsty also produces the “It’s Ok Not to be Ok” Guide of Useful Contacts and Support Line numbers.

Email: Kirsty.MacEwan@wcs.ac.uk

Web page: https://student.westcollegescotland.ac.uk/index.php/portal/myday/wellbeing/

Counselling Service for Students [Time 4 U]

Life at college can be enjoyable and fulfilling. However, in all of our lives, there will be times when life is not so easy.  Talking to one of our Counsellors may help you to get some perspective and reach the solution which best suits you.

The service is available to all enrolled students free of charge and in the way that suits you best: face-to-face, or by telephone, or through Microsoft Teams as a video call.

All of our Counsellors are registered members of BACP and work to the BACP Ethical Framework.

If there is something on your mind, it is worth getting in touch.

Email: counselling@wcs.ac.uk

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/student-counselling/

SilverCloud

Available for all students 24 hours a day, 7 days a week, SilverCloud as an online wellbeing support tool for students. Current support areas include:

SilverCloud is available as a web site or mobile app. Click on the link below for details on how to access and use the SilverCloud service.

Web page: https://student.westcollegescotland.ac.uk/index.php/portal/myday/silvercloud/

Safeguarding

If you or someone else is at risk of harm, or if something just doesn’t seem right, please speak to a member of staff or email us on the address below.

Email: safeguarding@wcs.ac.uk

The Sanctuary and Spiritual Care

Clydebank, Greenock and Paisley campuses have a neutral faith space known as ‘The Sanctuary’. It can be used for prayer, meditation and as a quiet space for contemplation. Each space can only be used by one person at a time. If you would like to use ‘The Sanctuary’, please email StudentServices@wcs.ac.uk

The Sanctuary is support by a team of volunteers available to all students and staff.

Email: sanctuary@wcs.ac.uk

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/sanctuary/


Enhanced Support for students who are care experienced, unpaid carers, estranged from their family or Armed Forces Veterans

The college has enhanced support available to any student who is:

  • Care experienced, or
  • An unpaid carer, or
  • Estranged from their family, or
  • A veteran of the Armed Forces

Students with lived experience of being in care (‘care experienced’)

Any student who has lived experience of being in care at any time in their life is entitled to access additional support.

  • Foster care;
  • Residential Home for Young People;
  • Kinship care (e.g. formally living/lived with a grandparent, sibling, aunt/uncle);
  • Living at home with a compulsory local authority supervision order;
  • Other form of care setting

Please email corporate.parent@wcs.ac.uk or ask a Student Advisor for information about the support available.

Email: corporate.parent@wcs.ac.uk

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/care-leavers-and-experienced/

Unpaid Carer

Being a student and having unpaid caring responsibilities can be challenging. We want you to know we are help to help in any way we can. Some of the ways we can support you include:

  • Help you to access any entitlements and create an plan that’s personalised to you;
  • Help to access the Young Carer Grant if you’re aged 16-18;
  • Make reasonable adjustments as and when necessary;
  • Ensure you have someone looking out and available to talk and advise whenever needed;
  • Ensure you able to access the support of your local carers network;
  • Look for ways that allow you to take time out for yourself

Email: info@wcs.ac.uk with the subject line “Carer”

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/carers/

Students who are Estranged from their Family

If you are a student who no longer has the support of your family due to a breakdown in the relationship, which has led to ceased contact, then please let us know. The College has signed the Stand Alone Pledge to support you. Our commitment includes:

  • having a named point of contact for advice and support throughout your journey with us;
  • a dedicated web page for estranged students outlining the support available and how to access it; and
  • including our estranged students in widening participation and outreach work.

Email: info@wcs.ac.uk with the subject line “Estranged”

Web page: https://student.westcollegescotland.ac.uk/index.php/advice/estranged/