24/7 support from SilverCloud and SHOUT

SilverCloud - Online Wellbeing Tool for Students


Available 24-hours a day, SilverCloud is an online wellbeing tool to support students in areas such as:

All full list of NEW modules can be found at the bottom of this page.


Ways to use SilverCloud

SilverCloud can be used in two ways. The first is simply by registering and working through a wellbeing topic at your own pace. The second way is to be guided through the content by a member of staff such as a Guidance Tutor or the Student Wellbeing Advisor – this is known as ‘supporter mode’. By default, students work through the content at their own pace without a supporter but can reach out to the Student Wellbeing Advisor at any time.


Never used SilverCloud before?

Click here to register using your student email address (studentNumber@live.wcs.ac.uk).

SilverCloud is FREE for all current students at West College Scotland.


SilverCloud as a Mobile App

SilverCloud is also available as a Mobile App for Android and Apple devices. Many students download the App and use their headphones to listen to the spoken content or video content whilst travelling on the bus or train.

Download free for Android devices on the Google Play Store

Download for free for iPhone or iPad devices from the App Store 

Remember: to log in, you need to register and sign-in using your student email address (studentNumber@live.wcs.ac.uk). You can access your student email account from the MyDay app.


Wellbeing Questions and Safeguarding

SilverCloud may ask you some questions to ensure it’s suitable for you to use. If it’s not suitable for use, you may be guided to access other services such as your GP. If this happens, the Student Wellbeing Advisor or Safeguarding Team member may reach out to you just to check you are okay. 


New for Session 2020/21

Due to demand and the popularity of SilverCloud, the range of interactive modules has been extended – every module is FREE for student use: 

SilverCloud is not an emergency service

In case of emergency please go to your local Accident and Emergency department or contact your GP. If your GP surgery is closed, their answerphone will direct you to the right place.

If you would like to speak to one of our Counsellors, please email counselling@wcs.ac.uk and we will be in touch as soon as possible. Our Counsellors work normal business hours during term time.

If you would like to speak to our Student Wellbeing Advisor, please email Kirsty.MacEwan@wcs.ac.uk. Kirsty is available during normal business hours and also offers an appointment booking service.

If no-one is available when you need help, or you’d like to speak to an impartial person in confidence, you can contact the Samaritans on 📞116123 or Breathing Space on 📞0800 83 85 87 or the shout SMS service (see below).

UK residents can call NHS helpline 📞111 if you need medical help or advice that is not life-threatening.


In addition to our own TIME4U Counselling Service for Students and our Student Wellbeing Advisorshout is a national SMS support service available 24/7 and free from all major mobile networks in the UK

Shout can help with a range of issues including anxiety, depression, suicidal thoughts, relationship problems, bullying or if you’re feeling overwhelmed. Your messages are confidential and anonymous.  

Text: SHOUT to 85258

Website: https://giveusashout.org/