Help Centre

Moodle FAQs

Moodle - Help Centre

To log out of Moodle, click the arrow at the top right of the page, next to your name, then choose Logout.

It’s important to log out of Moodle and the college computers so that other people using the computer after you can’t access your personal data.

Be security aware—don’t allow browsers in computer labs or in the Library to remember your login credentials.


Once you are logged in, if you are inactive in Moodle for a period of 2 hours, your session will time out. When you next access the Moodle page, the Login page will display the message: Your session has timed out. Please log in again.

Log in to Moodle – you can also click on the link above.

Note: Your username and password are the same as your username and password to access the college computers.

There are 2 main ways to access your unit(s)

1 – Using My Courses

Example  for a student undertaking a PDA in Childhood Practice at the Greenock Campus:

  • On the Moodle home page, click on My Courses in the navigation bar and choose the unit you wish to enter from the drop down list.
My courses my courses list

2 – Using the navigation in the middle of the home page

Example – for a student undertaking a PDA in Childhood Practice at the Greenock Campus:

  • Choose your Sector from the blocks in the center of the page e.g: Care Sector

  • Click on the small arrow to expand the Care category, and any other category/categories that you need to reach your course.
  • If your unit is not listed tell your tutor and they will be able to get you added to the correct course/unit.
  • Once in the course home page there will normally be a list of the course units, however your lecturer may have designed your course differently. To gain access to the units click on the unit title.

  • Each unit should have a link to get you back to the course home page:

If you’ve forgotten your password, please first make sure you are using the same password that you used to log onto the computers within WCS.  This will have been changed when you first logged onto a computer unless you are a distance learning student.  If you cannot log onto a computer within WCS then please contact IT through your lecturer or by visiting the local IT Service Desk to get your network password reset.

IT Service Desk Contact Details
Campus Clydebank Greenock Paisley
Room 193 WB04 RE123

If you are a distance Learning student your password will be your DOB in long format DDMMYYYY.  If you have any problems logging on please contact the Distance Learning Section.

Distance Learning Section Contact Details
Telephone 0141 581 2319


There may be a number of reasons for this:

  1. You may not have entered either your Username or Password correctly.
    • In the USERNAME field, ensure that you have typed your 9 digit student number.
    • Your PASSWORD (the same as your network login) is case sensitive. Check on your keyboard that Caps Lock is not on.
  2. You may not be currently enrolled in the online course.
  3. If you have recently changed your course enrolment, your online access may not yet have been updated. Please check with your departmental administrator to make sure you are enrolled on the correct course on Unite.

Contact Us

Contact Us

If you are experiencing any problems that are not answered in the Help Centre please contact the Learning Technology team: