Student Advisory Services

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Our Student Advisors are here to assist you throughout your journey with us. If you are ever unsure who to ask, ask us! We can provide information about courses, funding, nurseries, services and systems to support your learning.

Call us

0300 600 60 60 

Email us

info@wcs.ac.uk

Visit us

Clydebank, Greenock and Paisley campuses are open throughout the summer. Our drop-in service is available weekdays, 8.50am to 3.30pm. No appointment is necessary.

💡  Clydebank campus – we’re located at the main entrance, just behind the campus reception desk.

💡  Greenock campus – we’re located on the ground floor foyer, just beyond the elevators.

💡  Paisley campus – we’re located at the main entrance, next to the campus reception desk.

💡  Waterfront campus – we’re located at the main entrance, within the campus reception
(note: this campus re-opens Monday 14th August).

 

Here are just a few of things we’re often asked about …

Before you become a student with us:

💡  Advice about studying at college;

💡  Advice about choosing a course and making an application;

💡  Advice about funding, fees, the application process, SAAS and Loans;

💡  Advice about accessing services to support your learning

💡  Advice about nurseries and accommodation;

💡  Advice about council tax exemption and discounts;

You can pop in to see us, or contact us using the details at the bottom on the page.

 


When you are a student with us:

We’re here throughout your journey with us. Here are just a few of the things we do when you are a student with us …

💡  Issue your student card;

💡  Process your SAAS Letter of Award / Student Loans Company Payment Schedule Letter 

💡  Help you access other college support services

e.g. study support, counselling (TIME4U), the Students’ Association, Enabling Services, Essential Skills, etc

 💡  Help you access external support services

e.g. careers advisors, support agencies

 💡  Help you access college systems

e.g. reset your password if you get locked out, or if you forget it;

e.g. Access All Areas (AAA);

e.g. Your Student Email Account (studentNumber@live.wcs.ac.uk);

e..g Microsoft Office 365 – includes Word, Excel and PowerPoint on your own PC, laptop or tablet

💡  Help you when you’re not sure who to ask or need advice;

💡  Offer advice about opportunities for volunteering, part time employment and accessing the Third Sector;

💡  Support you with keeping you on course or, if it’s not working out, help you to find something else


Before you move on from your course:

💡  Advice and support with preparing to take the next step if continuing your studies;

💡  Support you with your UCAS application if you are thinking about university

e.g. Advice on writing your personal statement;

e.g. Who to ask for a reference;

e.g. Application deadlines and costs

💡  Advice about preparing a CV, applying for a job and interview skills

 


Ask a Student Advisor

If you have a question, worry, concern or just need a bit of information – please get in touch:

info@wcs.ac.uk

Clydebank

0141 951 7444

Greenock

01475 553 119

Paisley

0141 581 2251

Waterfront

01475 553 119

Clydebank

Student Advisory – Clydebank

Welcome to the Student Advisory Services section for Clydebank campus. Here you will find information specifically relating to this campus.

Student Advisory Services Co-ordinator: Marie McKeown

Student Advisors: Amanda*, Claire*, Lindsey*, Niall and Stuart*

Opening Hours:

  • 08.45am – 4.30pm (Monday, Tuesday, Thursday)
  • 08.45am – 9.30am, 10:30am – 3.45pm (Wednesday)
  • 08.45am – 3.30pm (Friday)

We close for 1-hour at an off-peak time to allow the team an opportunity to have a weekly meeting. This is an import part of ensuring that Student Advisors are kept up-to-date and able to continue to provide accurate information during their interactions with you.

Contact Us – Clydebank Campus

For more information contact:

Greenock

Student Advisory – Greenock

Welcome to the Student Advisory Services section for the Greenock campuses. Here you will find information specifically relating to our campuses on Finnart Street and the Waterfront.

Student Advisory Services Co-ordinator: Simone Stewart

Student Advisors (Finnart St): Beth*, Lauren*, Louise*, Maureen, Nicole* and Pamela*

Student Advisors (Waterfront): Fiona (based within main reception)

Opening Hours:

  • 08.50am – 4.45pm (Monday, Wednesday, Thursday, Friday)
  • 08.50am – 9.30am, 10:30am – 4.45pm (Tuesday)

We close for 1-hour at an off-peak time to allow the team an opportunity to have a weekly meeting. This is an import part of ensuring that Student Advisors are kept up-to-date and able to continue to provide accurate information during their interactions with you.

Contact Us – Greenock Campus

For more information contact:

Paisley

Student Advisory – Paisley

Welcome to the Student Advisory Services section for Paisley campus. Here you will find information specifically relating to this campus.

Student Advisory Services Co-ordinator: Claire Hamilton

Student Advisors: Allison, Beth*, Lindsey*, Lynsey*, Nicole* and Tracey*

Opening Hours:

  • 08.30am – 4.30pm (Monday, Wednesday, Thursday, Friday)
  • 08.30am – 3:00pm, 4:00pm – 4.30pm (Tuesday)

We close for 1-hour at an off-peak time to allow the team an opportunity to have a weekly meeting. This is an import part of ensuring that Student Advisors are kept up-to-date and able to continue to provide accurate information during their interactions with you.

Contact Us – Paisley Campus

For more information contact:

SAAS

Student Awards Agency Scotland

Student Awards Agency Scotland (SAAS)

If you have been offered a place on one of our HNC, HND or Degree courses and have also made a successful application to the Student Awards Agency Scotland (SAAS) or Student Loans Company (SLC), you can submit your Award Notice Letter or Payment Schedule Letter to one of our Student Advisors as soon as you receive it.

If you are bringing your letter in to a campus, a Student Advisor will take a copy and return the original to you. You can also send this to us by emailing it to: info@wcs.ac.uk

 

Our Student Advisors are based in:

Clydebank campus:

Find us on the ground floor, next to the campus reception desk;

Greenock’s Finnart Street campus:

Find us on the ground floor foyer, next to elevators;

Greenock’s Waterfront campus (open during term time only)

Find us on the ground floor, within the campus reception area;

Paisley campus:

Find us at the main entrance, next to the campus reception desk;

 

 

We will keep a copy of your letter on file until you are fully enrolled. We will then instruct release of payment to your nominated bank account. Once enrolled, payment will take around 5 working days to reach your nominated bank account.

 

We have published some useful information about the Student Awards Agency Scotland (SAAS) in the Funding section – click on the SAAS tab.

Council Tax Forms

Council Tax Exemption or Discount

If you are a full time student, you may be entitled to apply for Council Tax exemption or discount.

Making an application for Council Tax Exemption or Discount

Below are some quick links to Council Tax discount and Council Tax exemption forms from various local authorities:

What to do with a paper application form

If your local authority does not have an online application facility, you will be able to download and print the form from their website.

When you have completed your section of the paper form, pop it in the ‘post-box’ outside Student Advisory Services. Your form will be collected and validated by the Student Records Department. If you are fully enrolled and have completed your section of the form with the required information, the Student Records Department will be able to complete the college section and stamp your form. You will be able to uplift your form from Student Advisory Services within 10 working days.

Need help?

If you require a council tax discount or exemption form for another local authority or need advice on how to apply or what you may be entitled to, please ask a Student Advisor, or email info@wcs.ac.uk, or contact your local authority council tax office.

Student Card

Student Card

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Can I get a student card?

Students enrolled on most courses are entitled to a student card. Please ask a Student Advisor to print yours.

How much does a student card cost?

Your first West College Scotland student card will be printed free of charge. Reprints will cost £2.00 each.

Do I need to have a student card?

No.

Do I need to have a photograph on my student card?

Yes. There are two ways to do this:

If you were made an offer of a place on one of our courses before July, you will receive an invite to upload a photograph for your student card. The invite will be sent by email on Monday 10th July 2017. Due to the way our systems work, we cannot accept uploads from Friday 4th August onwards.

If you did not receive an upload invite email or did not want to upload a photograph, one of our Student Advisor can take your photograph as soon as you become an enrolled student. This services will be available each day at certain points during the day within the Student Advisory Services offices at Clydebank, Greenock, Paisley and Waterfront campuses. Information about times will be published at each campus.

Is my student card an NUS discount card?

No. However, at their discretion, some businesses, organisations and transport providers will accept your West College Scotland student card as proof of entitlement to discount or concession.

You can also use your college email address (studentNumber@live.wcs.ac.uk) to access lots of discounts and offers through UNiDAYS and StudentBeans. Your college email account will be activated once your are an enrolled student.

You may also be entitled to apply for an NUS Extra Card for an additional fee.

UCAS

UCAS Logo

UCAS is the Universities and Colleges Admissions Service. UCAS is the preferred method of applying for entry to a university course.

During October and November our Student Advisors will be offering a series of application support information sessions and workshops. The dates, times and locations will be published in the table below. However, feel free to drop-in any time for one-to-one support with your UCAS application.

All UCAS applications should have a Personal Statement from you and a Reference to support your application (you can ask a your Course Leader if they would be willing to be your referee).

UCAS Application Support Workshops

CLYDEBANK CAMPUS GREENOCK CAMPUS PAISLEY CAMPUS WATERFRONT CAMPUS
To book by email, please send to: info@wcs.ac.uk To book by email, please send to: info@wcs.ac.uk To book by email, please send to: info@wcs.ac.uk To book by email, please send to: info@wcs.ac.uk
To book by telephone, please call:
0141 951 7444
To book by telephone, please call:
01475 553 019
To book by telephone, please call:
0141 581 2251
To book by telephone, please call:
01475 553 019
To book in person, please visit:
Student Advisory Services next to the campus reception desk
To book in person, please visit:
Student Advisory Services, in the ground floor foyer, opposite the coffee bar
To book in person, please visit:
Student Advisory Services next to the campus reception desk
To book in person, please visit:
Student Advisory Services at the campus reception desk
DATES and TIMES available DATES and TIMES available DATES and TIMES available DATES and TIMES available
Dates for October 2017 at Clydebank campus will be published here Dates for October 2017 at Greenock campus will be published here Dates for October 2017 at Paisley campus will be published here Dates for October 2017 at the Waterfront campus will be published here
Dates for November 2017 at Clydebank campus will be published here Dates for November 2017 at Greenock campus will be published here  Dates for November 2017 at Paisley campus will be published here Dates for November 2017 at the Waterfront campus will be published here

UCAS Guides for applicants

  1. UCAS: Guide to writing your Personal Statement
  2. UCAS: Filling in your application form
  3. UCAS: Support for Care Leavers
  4. UCAS: How to get a Reference

UCAS Video Guides for applicants

  1. UCAS: Jargon Buster
  2. UCAS: Personal Statement – a general guide
  3. UCAS: Personal Statement – writing your statement
  4. UCAS: How to pay for and submit your application

UCAS Buzzword

  • Please ask a Student Advisor for this year’s buzzword

UCAS Application Form

UCAS Deadline

  • Competition for places on many university courses is fierce. Although the official UCAS deadline is Monday 15th January 2018, we strongly recommend that your application is completed (with reference) and sent to UCAS by Friday 22nd November 2017
  •  Remember: we only know about your application if you have used the buzzword for West College Scotland

UCAS Price (2018)

  • Applying for just one course: £TBC
  • Applying for more than one course: £TBC

OR

  • Clearing (one course): £TBC

UCAS – I need to speak to someone …

  • Contact a Student Advisor as soon as possible if you need to talk to someone about your UCAS application

Policies